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The luxurious Kempinski Hotel Muscat on Muscat’s beachfront: elegant rooms, an ocean-view pool, and a comfortable atmosphere for the perfect getaway in Oman.

KEMPINSKI HOTEL MUSCAT HB

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Oman, Muscat

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Price includes

Airline tickets

Hotel 5*

Swimming pool

Sauna and steam room

Transfer

Gym

Half Board

Wi-Fi

Hotel

Kempinski Hotel Muscat is a luxurious five-star hotel located in the heart of Muscat's new Al Mouj district. Just 10 km from Muscat International Airport, the hotel offers convenient and easy transfers for guests. Nearby attractions include Muscat’s iconic Sultan Qaboos Grand Mosque (about 12 km away) and the Muttrah Old Town and Souq (about 20 km), where visitors can experience the true spirit of Omani heritage and culture.
Kempinski Hotel Muscat sits on the beachfront, just steps away from a pristine white sandy beach, making it an ideal destination for beach lovers and those seeking seaside fun. The hotel offers top-tier service and a range of amenities, including a fitness center, spa, pools, and a variety of restaurants serving cuisine from around the world.
Kempinski Hotel Muscat is perfect for families, romantic couples, business travelers, and those looking for an active getaway. With its peaceful ambiance, wide array of services, and unique style, it’s an ideal choice for those wanting a luxurious and comfortable stay in Oman.

For Children:

Kids' Club: available for children aged 4 to 12. Children under 4 can join only with adult supervision. The club operates from Saturday to Wednesday, 9:00 a.m. to 6:00 p.m., and on Thursdays and Fridays from 9:00 a.m. to 9:00 p.m. During summer, Dippy's Summer Academy offers a summer camp with classes and lunch for children from 9:00 a.m. to 3:00 p.m., June through August.
Children's Playground: located on the hotel grounds near Dippy's Club House, equipped with swings and slides for outdoor fun.
Board Games, Video Games, and Puzzles: available in the multimedia room of the Kids' Club, where children can play console games, along with board games and puzzles.
Kids’ Menu: available upon request at The Kitchen and Countdown Sports Lounge. Every Friday, The Kitchen hosts a family brunch with a kids’ menu and activities at Dippy’s Club House.
Children’s Pools: a 0.3-meter-deep pool located near the main pool with a shaded area for children’s comfort.
Kids’ Entertainment Programs: include morning and daytime activities in the Kids' Club, featuring creative workshops, games, and entertainment for children.
Babysitting Services: available for an additional fee, allowing parents to relax knowing that their children are in the care of qualified staff.

Beach:

Private Beach: The beach at Kempinski Hotel Muscat is located on the front line and stretches along the coast of the Gulf of Oman. With a sandy shore, it offers easy and comfortable access to the water for guests.
Beach Towels: Towels are available directly at the beach and poolside. Guests can simply approach staff in the relaxation areas to receive towels.
Sun Loungers and Umbrellas: Sun loungers and umbrellas are in excellent condition and regularly maintained. The loungers are comfortable, with high-quality textiles to ensure maximum comfort for guests.
Beach Bar: The Zale Beach Club & Lounge offers drinks and light snacks on the beach. The bar is open daily from 4:00 p.m. to 1:00 a.m., providing a cozy seaside atmosphere.
Water Sports: The hotel offers a designated area for water sports, including kayaking, windsurfing, diving, and snorkeling. These activities are available at an additional charge and can be booked directly through the hotel.
Showers and Changing Cabins: Showers and changing cabins are available on the beach, offering extra convenience for guests after swimming.

Entertainment and Sports:

Spa and Wellness Center: Kempinski The Spa offers massages, spa treatments, beauty services, as well as a steam room and a relaxation area. The spa is open daily from 10:00 a.m. to 10:00 p.m. and includes separate facilities for men and women, equipped with a steam room, sauna, jacuzzi, and bucket shower.
Hydromassage/Jacuzzi: The spa features jacuzzis, offering guests a perfect way to relax and rejuvenate.
Fitness Center: A modern fitness center equipped with cardio and strength-training machines. Yoga sessions are also available. The center is open daily from 6:00 a.m. to 10:00 p.m.
Sports: A tennis court with a neoprene surface and lighting for evening games. The court is available from 6:00 a.m. to 10:00 p.m., with rackets and balls provided free of charge for guests.
Billiards and Darts: The hotel’s entertainment center offers billiards and darts for leisure activities.
Swimming Pools: The hotel features three outdoor pools: a main pool with ocean views, a cascading pool for secluded relaxation, and a children’s pool.
Water Sports: Activities include catamaran rides, kayaking, and windsurfing.
Animation Programs: Regular evening shows are held at the hotel, featuring live music and DJ performances. For example, Zale Beach Club & Lounge hosts live musical performances and themed nights, especially on Fridays.
Evening Entertainment: Zale Beach Club & Lounge operates as a beach nightclub with a DJ, creating a vibrant seaside evening atmosphere.

On Site:

ATM and Currency Exchange: Available on-site, allowing guests to manage their financial needs conveniently without leaving the hotel.
Wi-Fi: Free internet access is provided in rooms and public areas, including restaurants, bars, and the lobby, ensuring a comfortable stay for guests.
Main Restaurant: The Kitchen offers international cuisine served in a buffet style.
A la Carte Restaurants: Specialized restaurants include Soi Soi (Thai cuisine), Bukhara (North Indian cuisine), Zale Beach Club & Lounge (international cuisine), Café One (light snacks and pastries), and 1897 Cigar Lounge & Bar (cigar lounge with beverages).
Bars: Multiple bars are available, including Zale Beach Club & Lounge (beach bar), Pool Bar (poolside bar), 1897 Cigar Lounge & Bar (lobby bar), and Amwaj Lounge (tea lounge).
Laundry and Dry Cleaning: Laundry, dry cleaning, and ironing services are offered for an additional charge, helping guests maintain clean and tidy clothing during their stay.
Tour Desk: The hotel features a tour desk where guests can book excursions and tours. Concierge services are also available to assist with leisure planning.
For Drivers: The hotel offers car rental services for guest convenience. Free private parking is also available, making it easy for those traveling by car.
Meeting Rooms: Kempinski Hotel Muscat provides conference and banquet rooms equipped with modern facilities for business meetings, conferences, and other events. The conference center includes a 1,100 sq. m. ballroom and 11 additional meeting rooms.

Free Services:

Sun Loungers and Umbrellas at the Beach and Pool: Free for all guests, allowing for a relaxing outdoor experience without extra costs.
Beach Towels: Provided free of charge for hotel guests.
Wi-Fi in Rooms and Public Areas: Complimentary internet access is available in rooms and public spaces, including restaurants, bars, and the lobby.
Outdoor Pools: The hotel features two outdoor pools — the main pool and the cascading pool — both free for guests. The main pool is open from 9:00 a.m. to 7:00 p.m., and the cascading pool from 9:00 a.m. to 9:00 p.m.
Children’s Pool: Free and located near the main pool. Open daily from 9:00 a.m. to 6:00 p.m.
Daily Room Cleaning: Included in the accommodation cost, with regular cleaning and linen changes.
Fitness Center: Free for hotel guests, open daily from 6:00 a.m. to 10:00 p.m., and equipped with modern facilities.
Parking: Free private parking is available for hotel guests.
Tennis Court: Includes rackets, balls, and towels.
Hydromassage, Steam Room, and Sauna: Available for guests to enjoy.

Paid Services:

Massages and Spa Treatments: While access to the sauna and jacuzzi may be free, specific massages and spa treatments are charged separately.
Laundry and Dry Cleaning: Services for washing and cleaning clothes.
Clothing Ironing: Ironing services are available for an additional fee.
Diving and Water Sports: Water sports activities, including diving, are charged separately.
Billiards and Windsurfing: These activities also require additional payment.
Dinners at A la Carte Restaurants: Meals at a la carte restaurants are not included in the accommodation cost and are charged separately.
Excursions: Arranging and conducting excursions are offered at an additional cost.
Beauty Salon: Beauty salon services, including hairdressing and cosmetic treatments, are charged separately.
Bowling and Entertainment Center: Access to bowling and other entertainment in the center requires additional payment.
Babysitting Services: Babysitting is available for an extra charge.
Kids’ Club (for children aged 4-12): Access is paid — 15 OMR per day, 60 OMR per week, or 216 OMR for four weeks.
Car Rental: Car rental services are provided at an additional cost.

Other services:

Luggage Storage: Guests can use the luggage storage service at the reception, convenient for early arrivals or late departures.
In-Room Dining: 24/7 room service allows guests to order meals and drinks from the restaurant menu directly to their room.
Smoking Areas: The hotel provides designated zones for guests who smoke.
Languages Spoken by Staff: The staff speaks multiple languages, including English, Arabic, French, Spanish, and Filipino, ensuring smooth communication with guests.
Picnic Areas: The hotel features spacious gardens and relaxation zones where guests can organize a picnic.
Garden Furniture: Comfortable furniture is placed around the pools and in the gardens for outdoor relaxation.
Pet Policy: Accommodation with pets is not allowed at the hotel.
Facilities for Guests with Disabilities: The hotel is equipped to accommodate guests with disabilities, offering accessible rooms, ramps, specially adapted restrooms, and elevators. Dedicated parking spots near the entrance and access to main public areas, including restaurants, pools, and the fitness center, are also available.

Room amenities:

Toiletries: Each room is equipped with shampoo, shower gel, soap, bathrobes, slippers, and a hairdryer.
Bathroom: Every room features a private bathroom with a bathtub and shower.
Safe: Rooms are equipped with a safe for storing valuables.
Television: Rooms include flat-screen TVs with satellite channels and additional multimedia features.
Mini-Bar: A mini-bar with drinks and light snacks is available in the rooms for an additional charge.
Room Views: Rooms offer views of the garden, pool, sea, or city, and include balconies or terraces.
Tea and Coffee Facilities: Each room includes an electric kettle with tea and coffee-making supplies, as well as a bottle of drinking water.
Climate Control: Rooms are equipped with air conditioning to maintain a comfortable temperature year-round.

Important to know

Services and Information:

Check-In and Check-Out Time: Standard check-in time is from 2:00 PM, and check-out is until 12:00 PM.
Restaurants and Bars: The hotel offers a variety of restaurants and bars, some of which may require prior reservations.
Spa and Fitness Center: Available throughout the day; certain treatments may require advance booking.
Free Wi-Fi: Provided in rooms and public areas.
Beach Towels: Available free of charge at the pools and the beach.
Water Activities: Various water activities such as diving, fishing, and sea excursions are available near the hotel. The staff can assist with bookings.

What to Bring:

Documents: Passport, hotel voucher, insurance policy.
Clothing and Footwear: Lightweight clothing for a hot climate, swimwear, evening outfits for restaurants.
Sun Protection: High SPF sunscreen, sunglasses, hats.
Personal Medications: Remedies for sunburns, stomach upset medication, antihistamines, bandages, and plasters.
Electronics: Chargers, adapters (type C and F sockets, 220V), power bank, camera.
Other Essentials: Waterproof bags to protect gadgets and documents from sand and water, books, or an e-reader.

Useful Tips:

Money: It is recommended to carry some cash for souvenirs and tips. Many establishments accept cards, but some operate on a cash-only basis.
Excursions: Booking excursions in advance is advisable, especially during peak season.
Drinking Water: It is recommended to use bottled water for drinking and brushing your teeth.
Medical Assistance: In case of need, contact the reception; the hotel can provide contacts of nearby medical facilities.
Tips: It is customary to leave a 10-15% tip if it is not included in the bill.

Useful Items:

Repellent: Insect repellent, especially for evening walks.
Slippers: Comfortable slippers for the room and the beach.
Beach Accessories: Towels are provided, but you might want to bring your own for excursions.
Snacks: Light snacks, especially if traveling with children.
Sportswear: For visiting the fitness center or engaging in active events.

Advance payment:

The prepayment for the booking is 50%.
The remaining balance must be paid no later than 20 calendar days before the flight date.
If the booking is made within 22 calendar days before the flight, the full booking amount must be paid within 24 hours.

Additional Services:

Laundry: Available for an additional fee; a price list is available at the reception.
Special Requests: If you have specific needs or dietary requirements, inform the staff in advance.
Car Rental: Available for those who wish to explore the surroundings independently.

Reviews

Guests who have stayed at Kempinski Hotel Muscat highlight numerous positive aspects of their experience. Here are some key points frequently mentioned in reviews:

Cleanliness and Well-Maintained Grounds: Guests highly appreciate the cleanliness and care of the hotel grounds, noting that rooms, pools, and common areas are kept in impeccable condition.
Courtesy and Friendliness of Staff: The staff receives high praise for their professionalism, friendliness, and willingness to assist in any situation. Many guests emphasize that the team goes above and beyond to ensure a comfortable stay.
Variety and Quality of Food: Dining at the hotel receives positive feedback for the variety and high quality of dishes. Guests highlight the extensive breakfast and dinner options, as well as excellent service in the restaurants.
Room Comfort: Hotel rooms are described as spacious, modern, and well-equipped, offering a high level of comfort. Guests particularly appreciate the comfortable beds, high-quality linens, and thoughtful room amenities.
Room Condition and Housekeeping: Housekeeping is performed at a high standard, ensuring cleanliness and order. Guests note the staff’s attention to detail and timely service.
Wi-Fi Quality: The complimentary Wi-Fi is reliable and provides good speed, a feature appreciated by many guests.
Beautiful Grounds and Pools: The hotel’s well-maintained and attractive grounds include multiple pools, including an infinity pool with ocean views. Guests enjoy the pleasant atmosphere and comfortable relaxation areas.
Convenient Location: The hotel is located close to the airport, which is convenient for travelers. Guests also appreciate its proximity to local attractions and shopping centers.
Sea and Beach: The hotel features a private beach with clean sand and comfortable loungers. Guests note the calm sea and the opportunity to enjoy water sports.

Although Kempinski Hotel Muscat is generally well-rated, some guests highlight certain shortcomings in their reviews. Here are the main issues noted by guests:

Value for Money: Some guests feel that the cost of stay is slightly high compared to the services provided.
Dining: Despite the overall high quality of food, some guests mention that restaurant prices at the hotel are above average.
Beach: Some guests point out that the beach area could be more spacious and better equipped.

Final ratings on Booking.com based on 2,152 reviews:

Overall Score: 9.1 (Excellent)
Staff: 9.5
Facilities: 9.4
Cleanliness: 9.5
Comfort: 9.5
Value for Money: 8.4
Location: 9.2
Free Wi-Fi: 9.2

Kempinski Hotel Muscat attracts guests with its high level of service, well-maintained grounds, and excellent location, making it ideal for relaxation and exploring the city.

Cancellation of Booking

If the booking is canceled 31 days before the flight, the entire paid amount will be refunded within three working days.
If the booking is canceled between 21 and 31 days before the flight, 30% of the service cost will not be refunded.
If the booking is canceled between 11 and 21 days before the flight, 50% of the service cost will not be refunded.
If the booking is canceled within 11 days before the flight, 100% of the service cost will not be refunded.
If the Tour Package includes the service of selling airline tickets, the tickets are non-refundable after booking, regardless of the flight date.
In any case, if the Client refuses the services, the Company has the right to demand compensation for its direct or indirect expenses from the Client.