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Shangri-La Al Waha Hotel in Muscat offers stunning views of the azure waters of the Gulf of Oman. A unique beach getaway and first-class service await you in this luxurious corner of Oman.

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Oman, Muscat

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Price includes

Airline tickets

Hotel 5*

Swimming pool

Children's playroom

Transfer

Gym

Full Board

Wi-Fi

Hotel

Shangri-La Al Waha is part of the Shangri-La Barr Al Jissah Resort & Spa, located in the picturesque Barr Al Jissah bay in Muscat, Oman. This family-oriented hotel is set on the front line with its own 500-meter-long sandy beach, surrounded by majestic mountains and the azure waters of the Gulf of Oman. The hotel is about 45 km from Muscat International Airport, offering convenient access to the resort within 40-50 minutes by car.
It is located 20 kilometers from Muscat’s city center and popular attractions such as the Old Mutrah Souq and the Royal Opera House. With a focus on family-friendly vacations, the hotel offers various entertainment options for children, including a kids' club, pools, and a water park.
Guests can also enjoy modern amenities such as multiple restaurants, a fitness center, the Chi spa, and a water sports area. Shangri-La Al Waha is perfect for families with children, couples, and travelers seeking a tranquil beach getaway with a wide range of entertainment and services.

For Children:

Kids' Club: "Cool Zone Kids Club" for children up to 8 years old. Children under 4 must be supervised by parents or guardians.
Children's Playground: Splashpad at Al Waha hotel, a water play zone for the whole family.
Children’s Pools: Two kids' pools — one located near Assira Bar at Al Waha hotel, and the other at Al Bandar hotel.
Lazy River: A 550-meter attraction where the whole family can float along on inflatable tubes.
Game Room: An indoor space where children can play various games under staff supervision.
PlayStation and DVD players: Some family rooms are equipped with gaming consoles, making the stay more comfortable for kids.
Babysitting Services: Available upon request for an additional fee.

Beach:

Private Beach: About 500 meters long, with a sandy shore and located on the front line, making it convenient for family vacations.
Beach Towels: Provided at the entrance desk.
Sunbeds and Umbrellas: Wooden and in good condition.
Beach Bar: Offers drinks and light snacks.
Beach Volleyball: Available at the neighboring Al Bandar hotel, which is also part of the Shangri-La Barr Al Jissah complex.
Water Sports Area: Available for guests, including diving, snorkeling, and windsurfing.
Showers and Changing Cabins: The beach is equipped with showers and changing cabins, providing extra comfort for guests after swimming in the sea.

Entertainment and Sports:

Spa and Wellness Center: Chi Spa offers a wide range of services, including massages, spa treatments, beauty services, a steam room, and a relaxation area. The spa also features a hydrotherapy pool and a unique Chi Water Oasis area.
Turkish Bath (Hammam) and Sauna: Available for guests in the spa center.
Hydromassage Bathtub/Jacuzzi: Also part of the spa services.
Fitness Center: A modern fitness center equipped with cardio and strength training equipment. Yoga classes are also available.
Sports: The resort offers tennis courts, mini-golf, and beach volleyball (at the neighboring Al Bandar hotel).
Activities: The hotel provides billiards and table tennis.
Main Pool: Surrounded by palm trees, creating an oasis-like setting within the hotel grounds.
Lazy River: Connecting Al Waha and Al Bandar hotels, allowing guests to float on inflatable rings.
Water Sports: Activities like diving, snorkeling, windsurfing, and other water sports are available.
Entertainment Programs: Evening shows, live music, and other entertainment events.
Evening Entertainment: Karaoke and a nightclub with a DJ are available for guests.

On Site:

ATM and Currency Exchange: Available on the hotel grounds.
Wi-Fi: Provided free of charge in both rooms and public areas.
Restaurants: The hotel offers several dining options, including the main restaurant Samba, serving international cuisine, as well as other venues offering Italian, Asian, and Middle Eastern dishes.
A la carte Restaurants: Specialized restaurants such as Capri Court (Italian cuisine), Bait Al Bahr (seafood), and Shahrazad (Moroccan cuisine) are available at the hotel and resort complex.
Bars: Several bars, including the Assira pool bar, lobby bar, and beach bar.
Laundry and Dry Cleaning: Available for an additional fee.
Shops: The hotel has a mini-market and a souvenir shop.
Beauty Salon: Hairdresser and beautician services are provided.
Tour Desk: Excursions can be booked at the reception.
For Drivers: Car rental and free private parking are available.
Halls: The hotel has conference and banquet halls.

Free Services:

Sunbeds and Umbrellas: Available both on the beach and by the pools.
Beach Towels: Provided free of charge.
Wi-Fi: Free access in rooms and public areas of the hotel.
Entertainment Programs: Include evening shows, live music, and other activities.
Main Pool: Surrounded by palm trees, including the lazy river.
Children’s Pool: Specifically designed for kids.
Daily Housekeeping: Provided as part of standard service.
Water Aerobics: Held for hotel guests.
Kids’ Club: For children aged 4 to 12.
Fitness Center: Equipped with modern equipment and open to all guests.
Volleyball: Available within the resort.

Paid Services:

Spa and Wellness Treatments: The Chi spa offers various wellness services, including a hydrotherapy bathtub, steam room, and sauna.
Car Rental: Car rental services are available for guests, making regional travel more convenient.
Ironing Services: Provided for an additional fee.
Diving and Water Sports: Include a range of water activities such as diving, snorkeling, windsurfing, and more.
Billiards and Tennis Court: Available for an additional fee.
Hydromassage Bathtub, Turkish Bath, Sauna: All of these services are available at the hotel’s spa.
Nightclub and Karaoke: Entertainment options at the hotel include a nightclub and karaoke.

Other services:

Luggage Storage: Available for guests.
Food and Beverage Room Service: Available 24/7.
Smoking Areas: Designated zones are available.
Staff Languages: Russian, English, French, Italian, and Arabic.
Garden Furniture: Available on the beach and by the pools for guest comfort.
Accessibility for Guests with Disabilities: Specially equipped rooms, as well as the beach, restaurants, pools, and other key areas of the hotel, are adapted for guests with limited mobility.

Room amenities:

Toiletries: Shampoo, shower gel, soap, and toiletry-cosmetic products, hairdryer.
Safe: In every room.
Flat-screen TV with satellite channels.
Balcony or Sun Terrace: In some rooms, with garden, pool, or sea views.
Kettle with tea/coffee making facilities.
Air Conditioning and Heating: Available in all rooms.
Mini-bar: Available in rooms for an additional charge.

Important to know

Services and Information:

Check-in: from 14:00, Check-out: by 12:00.
Restaurants and Bars: Operating hours can be confirmed at the reception. Some restaurants may require advance reservations.
Spa and Fitness Center: Available throughout the day; advance booking may be required, especially for massages and treatments.
Entertainment Programs: Held daily, schedule available on the information board or through the hotel’s mobile app.
Kids' Club: Open from 10:00 to 18:00 for children aged 4 to 12.
Free Wi-Fi: Available in rooms and public areas.
Beach Towels: Provided free of charge at the pools and on the beach.

What to Bring:

Documents: Passport, hotel voucher, insurance policy.
Clothing and Footwear: Light clothing for hot climates, swimwear, special shoes for coral reefs, evening attire for restaurants.
Sun Protection: Sunscreen with high SPF, sunglasses, hats, skin moisturizers for after sun exposure.
Personal Medications: Remedies for sunburn, stomach upset medications, antihistamines, bandages, and plasters.
Electronics: Chargers, adapters (Type C and F plugs, 220V), power bank for beach charging, camera or action camera for underwater filming.
Other Essentials: Waterproof bags to protect devices and documents from sand and water, books or an e-reader.

Useful Tips:

Money: ATMs are available on the hotel grounds, but it's good to have some cash for souvenirs and tips.
Excursions: You can book excursions at the reception; it’s best to do so in advance, especially during peak season.
Drinking Water: It is recommended to use bottled water for drinking and brushing teeth.
Medical Assistance: In case of need, contact the reception or the hotel’s medical point.
Tips: In restaurants and bars, tips usually amount to 10-15% of the bill if not already included.

Useful Items:

Insect Repellent: Useful, especially if you plan excursions or nature walks.
Slippers: Comfortable slippers for the room and the beach.
Beach Items: Towels are provided, but bring your own for excursions or trips outside the hotel.
Snacks: Handy to have light snacks for kids during excursions.
Sportswear: If you plan to visit the fitness center or participate in active events.

Advance payment:

The prepayment for the booking is 50%.
The remaining balance must be paid no later than 20 calendar days before the flight date.
If the booking is made within 22 calendar days before the flight, the full booking amount must be paid within 24 hours.

Additional Services:

Laundry: Available for an additional fee, with a price list available at the reception.
Special Requests: If you have any special requests or dietary requirements, inform in advance during booking or at the reception.
Car Rental: Available for those who wish to explore the surrounding areas independently.

Reviews

Guests who stayed at Shangri-La Al Waha (part of the Shangri-La Barr Al Jissah Resort & Spa complex) highlighted many positive aspects of their stay.

Cleanliness and Well-Maintained Grounds: Guests highly appreciate the overall condition of the property and the cleanliness of the rooms. Special attention is given to the cleanliness of the pools and the beach, which are always well-kept and ready for relaxation.
Politeness and Friendliness of the Staff: Many reviews emphasize the high level of service, friendliness, and willingness to assist from the hotel staff. Beach and water activity staff, in particular, receive special praise.
Variety and Quality of Food: Guests enjoy the variety of dishes, especially at breakfast. The hotel’s restaurants serve high-quality meals, though some guests mention high prices and a limited selection, particularly for vegetarians.
Entertainment and Animation: Families are especially pleased with the children's entertainment, such as the PlayStation game room and the lazy river. Water activities like kayaking and water slides are also highly appreciated.
Room Comfort: The rooms are spacious, with stunning views of the sea or pool, making them especially attractive for family vacations. However, some guests mention that the furniture could use an update.
Pools and Water Slides: Several pools and water slides are favorite spots, especially for children. The lazy river is also available for a relaxing experience.

However, there are some drawbacks mentioned by guests:

Slow Service: Some reviews mention long waiting times during check-in and at the reception.
Food Prices: Some guests find the food prices too high and the menu limited, especially at the pool and beach areas.
Room Condition: Despite overall cleanliness, some rooms require updates, particularly in terms of furniture and appliances.

Final ratings on Booking.com based on 3,162 reviews:

Overall Rating: 8.5 (Very nice)
Staff: 9.1
Facilities: 8.8
Cleanliness: 9.0
Comfort: 9.1
Value for Money: 7.6
Location: 8.9
Free Wi-Fi: 7.8

Shangri-La Al Waha remains a popular choice among families and couples, thanks to its amenities and scenic surroundings.

Cancellation of Booking

If the booking is canceled 31 days before the flight, the entire paid amount will be refunded within three working days.
If the booking is canceled between 21 and 31 days before the flight, 30% of the service cost will not be refunded.
If the booking is canceled between 11 and 21 days before the flight, 50% of the service cost will not be refunded.
If the booking is canceled within 11 days before the flight, 100% of the service cost will not be refunded.
If the Tour Package includes the service of selling airline tickets, the tickets are non-refundable after booking, regardless of the flight date.
In any case, if the Client refuses the services, the Company has the right to demand compensation for its direct or indirect expenses from the Client.