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RIXOS PREMIUM SEAGATE

Sharm El Sheikh, Egypt

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Price includes

Airline tickets

Hotel 5*

Swimming pool

Children's playroom

Transfer

Gym

Meals (Ultra All Inclusive)

Wi-Fi

Hotel

Rixos Premium Seagate is a luxurious five-star resort hotel operating on an "Ultra All Inclusive" basis, located on the beachfront of Nabq Bay, Sharm El Sheikh. Surrounded by lush palm gardens, the hotel offers top-notch conditions for relaxation with high-quality service and extensive infrastructure. It is only 9 km from Sharm El Sheikh International Airport and 18 km from Naama Bay shopping center. Guests can enjoy a complimentary shuttle service to and from the airport.
The hotel is ideal for families, couples, and groups of friends, thanks to its extensive entertainment and leisure options. The property features a private beach with an 850-meter pier providing direct access to stunning coral reefs. There is also a water park with 23 slides and other attractions, along with 14 pools, including an indoor pool and adults-only pools.
Rixos Premium Seagate is renowned for its gastronomic diversity, offering 13 restaurants serving Turkish, Italian, Asian, and Brazilian cuisine, as well as 11 bars with drinks and snacks. The hotel also provides a wide range of water sports, fitness activities, and relaxing treatments at the spa center, which features a Turkish bath and jacuzzi. For children, there is the Rixy Club with a variety of programs and separate zones for games and entertainment.
An elegant atmosphere, diverse entertainment, well-maintained grounds, and attentive service to every guest make Rixos Premium Seagate the perfect destination for an unforgettable vacation on the Red Sea coast.

For Children:

Kids Club: Two age groups (4–6 years and 6–12 years). For teenagers aged 13 and above, there is a separate club with appropriate activities.
Children's Playground: The hotel has a well-equipped outdoor play area.
Board Games and Video Games: Available in the game room, including puzzles and other entertainment for kids.
Kids' Menu: Available upon request at the hotel restaurants, offering dishes suitable for young guests.
Children's Pools: Two outdoor pools suitable for kids, along with water slides and other fun features in the water park.
Children’s Animation Programs: Morning and daytime activities with entertainment events and shows.
Babysitting Services: Available for an extra fee, allowing parents to relax knowing their children are well taken care of.

Beach:

Private Beach: Approximately 850 meters long, sandy entrance, first line. Guests can enjoy a relaxing time on clean sand with direct access to the sea.
Coral Reef: Special shoes for the coral reef are recommended, making it a popular spot for snorkeling and diving.
Pontoon Access: Entry to the sea via pontoon, allowing guests to explore the reef and engage in snorkeling.
Beach Towels: Provided at the entrance counter for guests' convenience.
Sun Loungers and Umbrellas: Wooden loungers and umbrellas in good condition, ensuring a comfortable beach experience.
Beach Bar: Drinks and light snacks are available at the bar, so guests can enjoy refreshing cocktails and snacks with a sea view.
Beach Volleyball: The beach is equipped with a volleyball court, allowing guests to actively spend time by the sea.
Water Sports: Designated area for water sports, including diving, snorkeling, and windsurfing.
Showers and Changing Cabins: The beach has showers and changing cabins, providing extra comfort after swimming.

Entertainment and Sports:

Spa and Wellness Center: Massages, spa treatments, cosmetic services, steam room, and relaxation area. The spa center also has separate areas for women and modern steam rooms and saunas.
Traditional Turkish Bath (Hammam) and Sauna: Including various steam treatments and relaxation zones.
Hydro Massage Bath/Jacuzzi: Guests can enjoy hydro massage baths for relaxation.
Fitness Center: Modern fitness center with cardio and strength equipment. Yoga and aerobics classes are also offered, with outdoor exercise machines and training zones available for outdoor sports enthusiasts.
Sports: Tennis court, beach volleyball, and access to a golf course (within 3 km).
Activities: Billiards, table tennis, darts. Facilities for these activities provide entertainment for the whole family.
Pools: 14 pools, including heated indoor and outdoor pools with water slides. Some pools are exclusively for adults.
Water Park: Rixos Aquaventure water park with 23 water slides for adults and children, a lazy river, and a wave pool.
Water Sports: Diving, snorkeling, windsurfing, aqua aerobics. Services and equipment for various water activities are available on the hotel’s beach.
Animation Programs: Evening shows, karaoke, foam parties, live music, and DJ performances create a festive atmosphere every night.
Evening Entertainment: Karaoke and a nightclub/DJ offering stylish parties and dancing for hotel guests.

On Site:

ATM and Currency Exchange: Available on-site, providing convenient access to cash and currency exchange for guests.
Wi-Fi: Free in rooms and public areas, allowing guests to stay connected throughout the hotel.
Restaurants: 1 main restaurant serving international cuisine, offering a variety of international and local dishes in a buffet format.
A la carte Restaurants: 9 specialty restaurants available, including Italian, Asian, French, Turkish, and seafood, as well as Brazilian and Japanese cuisine.
Bars: 11 bars, including a beach bar, poolside bar, and lobby bar, allowing guests to enjoy drinks and snacks in different parts of the hotel.
Laundry and Dry Cleaning: Available for an extra fee, ensuring a comfortable stay for guests who need these services.
Shops: Mini-market and souvenir shop where guests can purchase essentials and gifts.
Beauty Salon: Hairdresser and beautician services for personal care during the stay.
Tour Desk: Excursions can be organized through the reception, allowing guests to conveniently explore the surroundings.
For Drivers: Car rental and free private parking, convenient for those who prefer to explore the region on their own.
Halls: Conference and banquet halls suitable for hosting business events and celebrations.

Free Services:

Sun Loungers and Umbrellas: Available on the beach and by the pool.
Beach Towels: Available for guests.
Wi-Fi: In rooms and public areas.
Animation Programs: Regular entertainment events for children and adults.
Outdoor Pools: Several pools, including heated pools and adults-only pools.
Children's Pool: Separate pools for kids with safe depth.
Daily Room Cleaning: Cleaning is provided daily for guests' convenience.
Aqua Aerobics: Classes to stay active during the vacation.
Kids Club (for children 4-12 years): Rixy Club with a variety of activities and entertainment.
Fitness Center: Modern gym with cardio and strength equipment.
Volleyball: Beach volleyball court.
Mini-Football: Games organized on the hotel premises.

Paid Services:

Spa and Wellness Treatments: Guests can enjoy a variety of treatments, including massages, cosmetic care, visits to the Turkish bath, sauna, and jacuzzi (for guests 16+). Separate zones for women and a VIP area for couples are also available.
Bicycle and Car Rental: The hotel offers the rental of vehicles to explore the surroundings of Sharm El Sheikh.
Babysitting Services: Available upon request for an additional fee, which is convenient for families traveling with children.
Laundry and Dry Cleaning: Laundry and dry-cleaning services are available, providing extra comfort during the stay.
Ironing Services: Guests can avail ironing services to keep their clothes in excellent condition.
Diving and Water Sports: The hotel offers facilities for diving, snorkeling, and other water sports, allowing guests to explore the underwater world of the Red Sea.
Billiards, Tennis Court, Windsurfing: Various sports activities, including rental of tennis courts and equipment for water sports, are available on the premises.
Special Dinners at A La Carte Restaurants: Guests can order exclusive dinners at the hotel's themed restaurants, offering dishes from various world cuisines.
Excursions: Organization of tours to the main attractions of Sharm El Sheikh and the surrounding areas.
Beauty Salon: Hairdresser and beautician services for self-care during the vacation.
Night Club and Karaoke: The hotel hosts DJ parties and karaoke evenings, creating an atmosphere of fun and entertainment.

Other services:

Luggage Storage: Available on-site, allowing guests to conveniently leave their belongings before or after check-in.
Food and Beverage Delivery to Room: Available 24/7, ensuring comfortable service and convenience for guests who prefer to relax in their room.
Designated Smoking Areas: Certain areas are designated for smoking on the hotel premises.
Staff Languages: The staff speaks multiple languages, including Russian, English, Italian, Arabic, and more, ensuring easy communication for guests from different countries.
Picnic Area: The hotel has designated picnic areas where guests can relax outdoors.
Garden Furniture: Comfortable garden furniture is installed on the beach and by the pools for a relaxing stay.
Pet Policy: Accommodation with pets is not allowed.

Room amenities:

Shower Amenities: Shampoo, gel, soap, toiletries, and a hairdryer, providing comfortable conditions.
Safe: Available in every room, allowing guests to securely store their valuables.
TV with Satellite Channels: Modern TVs in all rooms offering a wide selection of international channels.
Mini-Bar: Available and restocked daily for free (water, soft drinks, beer).
Balcony or Sun Terrace: In some rooms with views of the garden, pool, or sea, allowing guests to enjoy scenic views and fresh air.
Kettle with Tea/Coffee Facilities: Rooms are equipped with kettles and all necessary items for preparing hot drinks for guests' convenience.
Air Conditioning and Heating: All rooms are equipped with climate control systems, ensuring a comfortable stay at any time of the year.

Important to know

Services and Information:

Check-in: From 14:00, Check-out: Until 12:00.
Restaurants and Bars: Operate on a schedule; information about opening hours can be obtained at the reception. Some restaurants require prior reservations.
Spa Center and Fitness Room: Available throughout the day, and advance booking is recommended for massages and treatments, especially during peak hours.
Animation Programs: Held daily, and the schedule can be found on the hotel’s information boards.
Kids Club: Open from 10:00 to 18:00 for children aged 4 to 12, allowing parents to relax while children are engaged in activities.
Free Wi-Fi: Complimentary internet access is available in rooms and public areas, but the amount of free traffic may be limited, and additional megabytes are charged separately.

What to Bring:

Documents: Passport, hotel voucher, insurance policy.
Clothing and Footwear: Light clothing for a hot climate, swimwear, evening attire for restaurants.
Sun Protection: Sunscreen with high SPF, sunglasses, hats, and moisturizing products for after-sun care.
Personal Medications: Remedies for sunburn, stomach upset medications, antihistamines, bandages, and plasters. The hotel provides a standard first aid kit, but it's best to bring specific medications.
Electronics: Chargers, adapters (Type C and F sockets, 220V), power bank for charging on the beach, camera or action camera for underwater photography.
Other Essentials: Waterproof bags to protect electronics and documents from sand and water, books or an e-reader.

Useful Tips:

Money: There are ATMs on the hotel premises, but it's a good idea to have some cash for souvenir purchases and tips.
Excursions: Tours can be booked at the reception, and it's best to do so in advance, especially during the high season.
Drinking Water: It is recommended to use bottled water for drinking and brushing teeth.
Medical Assistance: In case of need, contact the reception or the hotel’s medical point.
Tips: It is customary to leave a 10-15% tip if it is not included in the bill. The staff always appreciates this gesture of gratitude for good service, whether in restaurants, bars, or for luggage delivery.

Useful Items:

Repellent: Insect repellent, especially if you plan to go on excursions or nature walks.
Slippers: Comfortable slippers for the room and beach. The hotel provides slippers, but you might want to bring your own for walking around the premises or during excursions.
Beach Accessories: Towels are provided, but consider bringing your own for excursions or trips outside the hotel.
Snacks: Light snacks can be useful, especially for kids during excursions.
Sportswear: If you plan to visit the fitness center or participate in active events.
Shoes for Coral Reefs: Special shoes for coral reefs are recommended.

Advance payment:

The prepayment for the booking is 50%.
The remaining balance must be paid no later than 20 calendar days before the flight date.
If the booking is made within 22 calendar days before the flight, the full booking amount must be paid within 24 hours.

Additional Services:

Laundry: Available for an additional fee, and a price list can be obtained at the reception.
Special Requests: Guests can inform the reception in advance about their special requests, including dietary restrictions.
Car Rental: For those who wish to explore the surroundings on their own, car rentals are available at the hotel.
Transfer: Airport transfers to and from the hotel can be arranged at the reception.

Reviews

Guests who have stayed at the Rixos Premium Seagate highlight many positive aspects of their experience. Here are a few key points frequently mentioned in reviews:

Cleanliness and Well-Maintained Grounds: Guests praise the hotel's cleanliness and well-kept grounds. Many note that cleanliness is maintained at a high level, creating a pleasant atmosphere for relaxation.
Politeness and Friendliness of Staff: Numerous reviews emphasize the high level of service and attentive attitude of the staff. Specific employees, such as Olga, are especially highlighted for their prompt assistance in resolving guests' issues.
Variety and Quality of Food: The food at the hotel receives numerous positive reviews. Guests are enthusiastic about the variety of dishes in restaurants featuring different cuisines, from Italian to Asian and Turkish. Breakfasts and dinners in the a la carte restaurants are particularly appreciated.
Entertainment and Animation: Many guests mention the rich animation program, especially for children. The animation team and evening shows create a festive atmosphere, enjoyed by both adults and children.
Comfort of Rooms: The rooms are cozy and spacious, equipped with everything necessary for a comfortable stay. Guests note the comfortable beds that ensure a good night's sleep.
Room Condition and Cleaning: While some rooms have been described as slightly outdated, cleaning is thorough and regular.
Quality of Wi-Fi: The free Wi-Fi on the hotel premises works reliably and satisfies most guests.
Beautiful Grounds and Pools: Guests are impressed with the hotel's beautiful grounds and the variety of pools, including children's pools and a water park with slides.
Convenient Location: The hotel is located in a scenic area on the first line with a private beach. Guests also appreciate its proximity to the airport (about 6 km), making the journey to the hotel convenient.
Sea and Beach: The hotel's private beach has a long pier for easy access to the sea and underwater world. Guests appreciate the snorkeling opportunities and the diversity of marine life.

However, there are also some drawbacks that guests mention:

Condition of Rooms and Cleaning: Some guests note that the rooms appear outdated, particularly highlighting issues with the bathroom, such as old silicone. There were also cases where doors between the bedroom and bathroom were missing, which caused discomfort.
Tides and Access to the Sea: Despite the presence of a pier, many guests mention that access to the sea is limited due to shallow water and constant tides. Swimming required using the pier, which was not always convenient due to the large number of people.
Variety and Quality of Food: Although most reviews about the food are positive, there were complaints about the quality of alcohol on the beach and by the pools. Guests feel that the drinks could be of better quality for a hotel of this level.

Final ratings on Booking.com based on 3,162 reviews:

Overall Rating: 9.0 (Fantastic)
Staff: 9.2
Facilities: 9.3
Cleanliness: 9.2
Comfort: 9.1
Value for Money: 8.4
Location: 9.1
Free Wi-Fi: 8.3

Rixos Premium Seagate has established itself as an excellent choice for a family vacation, thanks to its variety of entertainment, high level of service, and convenient location on the first line by the sea.

Cancellation of Booking

If the booking is canceled 31 days before the flight, the entire paid amount will be refunded within three working days.
If the booking is canceled between 21 and 31 days before the flight, 30% of the service cost will not be refunded.
If the booking is canceled between 11 and 21 days before the flight, 50% of the service cost will not be refunded.
If the booking is canceled within 11 days before the flight, 100% of the service cost will not be refunded.
If the Tour Package includes the service of selling airline tickets, the tickets are non-refundable after booking, regardless of the flight date.
In any case, if the Client refuses the services, the Company has the right to demand compensation for its direct or indirect expenses from the Client.